- Can I get my money back?
- Yes. For Pro licenses and bundles we refund the full amount within 30 days of payment — just send an email, no questions asked. The license is deactivated. Explorer Pro (a one-off audit with a PDF) is fulfilled once the report is delivered.
- How does the price change on renewal?
- Prices are per year and per site. Anyone who bought a license at the earlier launch price keeps it on renewal.
- Is Free a limited demo?
- No. Free includes Center, schema, Link Scope, IndexNow and GSC OAuth. Pro raises limits and adds export — not duplicate SEO features.
- What is Puluno Guard?
- Site availability monitoring — uptime, SSL, critical pages. Free plugin checks homepage; Pro adds more URLs and shorter intervals.
- What is Puluno Health?
- WordPress operational health — plugin conflicts, debug on production, homepage asset map and weekly email report. Free scan; Pro from 590 Kč/yr. SEO Pro does not unlock it.
- How is Health different from Pulse?
- Pulse handles speed and CWV (safe fixes). Health handles plugin conflicts, debug mode and who loads scripts — operational risk, not PageSpeed lab.
- What's in the Complete Care bundle?
- SEO Pro + Pulse Pro + Guard Pro on one domain for 1 990 Kč/yr. You get 3 licenses, one per module. Add Health Pro separately, or in Complete.
- Do I need Pro to have SEO?
- No. For a typical site, Free from WordPress.org is enough. Pro makes sense for migration, regex redirects or report export.
- Is AI included in Pro?
- No. Pro unlocks the AI button in the editor. OpenAI API key and usage are billed by you at OpenAI.
- How does Pro purchase work?
- Stripe Checkout → license by email → enter in Puluno → Settings. License is bound to one domain.
- Agency managing multiple sites?
- One license = one domain. For 5–15 sites we have packs from ~899 Kč / site / yr. Order by email or invoice with company ID.